Faces of CrowdComms: Meet Kieran, Our Logistics Manager
Welcome back to another episode of Faces of CrowdComms! Today, Matt sits down with Kieran, our esteemed Logistics Manager, to give us a peek into the intricate world of logistics at CrowdComms.
Meet Kieran
Kieran, who has been with CrowdComms for over three years, plays a vital role in managing the movement of equipment and staff worldwide. He ensures smooth operations by handling stock management, assigning staff to events, and booking accommodations, often facing the challenge of meeting diverse preferences.
The Challenges of Event Logistics
Kieran’s role demands high organisational skills to juggle various responsibilities, from stock management to logistics planning. One amusing aspect he mentions is booking hotels for the team, especially ensuring they have good views. Despite his efforts, sometimes the best-looking hotels can surprise with less-than-ideal views, much to the team’s humor.
The Importance of Listening
Listening is crucial in Kieran’s role. He emphasises that feedback from both clients and the on-site team is integral to improving services, filling knowledge gaps, and ensuring everything runs smoothly. This two-way communication helps in maximising client satisfaction.
Memorable Event Experiences at CrowdComms
Kieran recalls how his role has evolved since the pandemic. Initially, he was more hands-on, traveling to sites with the equipment. Now, as the company has grown, he visits fewer sites but still makes it a point to attend favorite events like Anticon, mainly for the exceptional street food vendors. For Kieran, good food is a major perk of on-site work.
Teamwork and Passion
Kieran loves the teamwork at CrowdComms. His role allows him to be involved in every phase of a project, from quoting to building and testing kiosks, to sometimes being on-site. This comprehensive involvement fuels his passion and commitment to delivering successful events.
What Sets CrowdComms Apart
Kieran believes CrowdComms stands out for its comprehensive support. Even when not managing certain technologies, the team is always ready to assist clients in any capacity, ensuring smooth operations and achieving client success. This willingness to go the extra mile is a key differentiator.
Staying Updated with Trends
In logistics, every new destination brings a learning curve. Kieran mentions the importance of learning from each new shipping experience, ensuring efficiency for future operations. His dedication to learning and adapting is evident, as shown by a recent successful shipment to Saudi Arabia.
Dream Event Location
Kieran’s love for food makes Italy his dream event location. He appreciates the simple yet flavorful Italian cuisine, particularly the pizza with sweet tomatoes from the Bay of Naples. Coincidentally, he’s also planning his wedding in Sorrento next June, highlighting his love for Italian food.
Advice for Newcomers
Kieran advises newcomers to embrace the unique nature of the events industry, which alternates between intense busyness and quiet periods. He emphasises the importance of enjoying the busy times and using quiet periods to recharge. This balance, along with the diverse experiences and travel opportunities, makes the events industry rewarding.
Conclusion
Kieran’s dedication and passion for his role at CrowdComms shine through in every aspect of his work. His ability to manage complex logistics, combined with his love for teamwork and continuous learning, makes him an invaluable member of the team. Thank you, Kieran, for your hard work and for sharing your experiences with us!
Watch the rest of our Faces of CrowdComms series https://www.youtube.com/@CrowdcommsEventApps for more insights into the unique roles and personalities that make up our amazing team.
