The primary difference between the web based version and native app is how users access the platform. The web based version is accessible via a custom URL whereas the native app is downloaded from the Apple app store or Google Play Store.
A major benefit of the CrowdComms platform is that the interface is identical across the web and native version and there is one admin dashboard to upload and edit content. There is no duplication of work and the user experience is consistent regardless of users preferred method of access. This ensure users who access the platform on desktops pre event are comfortable with the user interface when they download the native app for access onsite at in person events. This is essential for hybrid events to allow your remote audience accessing the desktop version to have the same experience as the in person audience on mobile phones.
There are subtle differences in terms of the features available. A notable difference is push notifications which is a feature of native apps and therefore not available on the web based version. If you opt to stick with web which many clients do for ease and due to the consistent user experience, you still have the ability to send pop up alerts in platform and email alerts to ensure your attendees are up to speed with the latest information.
| Feature(s) | Web based | Native add on (Same platform accessed via app stores) |
| Customisation | Yes | Yes |
| Custom URL | Yes | No |
| Security Settings | Yes | Yes |
| Push Notifications | No | Yes |
| In Platform email alerts and notifications | Yes | Yes |
| App store listing with custom app name and branding | No | Yes |
| Agenda | Yes | Yes |
| Session video player with engagement panel | Yes with Virtual / Hybrid platform. No with Event app for in person only event. | Yes with Virtual / Hybrid platform. No with Event app for in person only event. |
| Stream hosting | Yes with Virtual / Hybrid platform. No with Event app for in person only event. | Yes with Virtual / Hybrid platform. No with Event app for in person only event. |
| Video player | Yes | Yes |
| Personalised schedules | Yes | Yes |
| Round table discussion rooms | Yes | No |
| Zoom breakout integration | Yes | Yes |
| Speaker profiles | Yes | Yes |
| Attendee profiles | Yes | Yes |
| 1-2-1 private chat messaging | Yes | Yes |
| 1-2-1 private video calls | Yes | No |
| Company profiles | Yes | Yes |
| Sponsor opportunities | Yes | Yes |
| Event information | Yes | Yes |
| Floor plans | Yes | Yes |
| Google maps | Yes | Yes |
| Documents | Yes | Yes |
| Social media | Yes | Yes |
| Activity feed / social wall | Yes | Yes |
| Live polling | Yes | Yes |
| Q&A | Yes | Yes |
| Session feedback | Yes | Yes |
| Surveys | Yes | Yes |
| Gamification | Yes | Yes |
| Analytics and reporting | Yes | Yes |
