Knowledge Hub

Epson Printer Set-Up

Epson TM-C3500 Setup Guide  #

  1. Download the “TM-C3500 Printer Driver (64bit)” from https://support.epson.net/setupnavi/?PINF=swlist&OSC=WS&LG2=EN&MKN=TM-C3500 
  1. Run the installer (you do not need to have the printer connected to the device 
  1. Go to the printer utility settings (Settings>Bluetooth & Devices>Printers & Scanners>Epson TM-C3500 Ver2>Printer Preferences>Printer Utilities>Printer Setting Utility(P) 
  1. Change Media Source to “Fanfold paper”, and Media detection settings to “Continuous paper (Blackmark)”  
  1. Switch the printer off and on again to save as Fanfold (a small F should show on the printer screen) 
  1. Close Printer Setting Utility window 
  1. On Printer Preferences window, go back to General page 
  1. Under Media Definition, create a new badge with the following sizing 
  1. In the dropdown menu, select you new badge. Click OK to close the Printer Preferences window 
  1. Set the Epson TM-C3500 Ver2 to the default printer 
  1. Load the Badge paper into the rear of the printer. The blackmark must face down and be at the front of the badge
  1. You are now ready to print a badge. Go to the Kiosks section on the CMS and click Print design. From here Print an individual badge. If you badge has not printed out correctly, check steps 4 – 9 have been completed correctly. 

Click here for a video guide on how to set up the printer. 

Printer settings for our different types of badge stock can be found here. 

Badge Size Settings  #

UK Eco Stock  #

US Eco Stock  #

Sticky Butterfly stock  #

For this you also need to change the Media detection settings in Printer setting utility(P) 

Updated on July 11, 2024
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