Epson TM-C3500 Setup Guide #
- Download the “TM-C3500 Printer Driver (64bit)” from https://support.epson.net/setupnavi/?PINF=swlist&OSC=WS&LG2=EN&MKN=TM-C3500
- Run the installer (you do not need to have the printer connected to the device
- Go to the printer utility settings (Settings>Bluetooth & Devices>Printers & Scanners>Epson TM-C3500 Ver2>Printer Preferences>Printer Utilities>Printer Setting Utility(P)
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/Screenshot-2024-07-11-at-17.15.33-1024x843.png)
- Change Media Source to “Fanfold paper”, and Media detection settings to “Continuous paper (Blackmark)”
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/Screenshot-2024-07-11-at-17.14.52-1024x900.png)
- Switch the printer off and on again to save as Fanfold (a small F should show on the printer screen)
- Close Printer Setting Utility window
- On Printer Preferences window, go back to General page
- Under Media Definition, create a new badge with the following sizing
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/Screenshot-2024-07-11-at-17.13.35-1024x843.png)
- In the dropdown menu, select you new badge. Click OK to close the Printer Preferences window
- Set the Epson TM-C3500 Ver2 to the default printer
- Load the Badge paper into the rear of the printer. The blackmark must face down and be at the front of the badge!
- You are now ready to print a badge. Go to the Kiosks section on the CMS and click Print design. From here Print an individual badge. If you badge has not printed out correctly, check steps 4 – 9 have been completed correctly.
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/Screenshot-2024-07-11-at-17.12.45-1024x503.png)
Click here for a video guide on how to set up the printer.
Printer settings for our different types of badge stock can be found here.
Badge Size Settings #
UK Eco Stock #
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/image-2.png)
US Eco Stock #
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/image-5.png)
Sticky Butterfly stock #
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/image-3.png)
For this you also need to change the Media detection settings in Printer setting utility(P)
![](https://www.crowdcomms.com/wp-content/uploads/2024/07/image-6-1024x881.png)