The CC Platform treats everyone in your app the same—whether they’re an attendee, speaker, event staff, or VIP. To give anyone access to your app, they must first be added to the People Library.
If your app is set to “Secure” in the Security Settings, users will be required to log in when they visit. Only those added to the People Library can log in. The login screen will ask for an email, so make sure you’ve entered email addresses for everyone who needs app access.
Note: Only CC Support staff can provide access to the Dashboard. If you need to give any of your colleagues admin access to manage your app, please contact us.
Overview #
People Lists #
The people list tab contains all the users that are registered for the platform. Please see the video below for more detail about this area, and how to add/edit users manually. For bulk imports or edits, please watch the video under “Importing and Editing People in bulk”.
People Groups #
Once People have been added to an app they can be assigned to a group, which allows you to easily target all of those users for a variety of scenarios.
For example if you’d like to display a list of all attendees, put all the attendees in a Group called Attendees. Then, a People Display module can list all users within that group (using the people display filter). The same goes for any other way you might want to organise People within your app.
App Alerts can be sent out to specific groups, so thinking about how your app users are organised can help you define some sensible groups.
The other major use case is for locking certain modules or sessions to a group of users, which can be done by entering the Group into the relevant “module privacy” field.
Next up is a video on how to import or edit your People Groups in bulk via the spreadsheet.
Please note: Group names have a maximum of 50 characters and you can import a maximum of 26 groups at a time.
People Tags #
People Fields & Custom Fields #
The platform allows for fields such as Title, Email, Address and more to be toggled on and off. Below is a video on how to change update these preferences.
Import People #
Importing and Editing People in Bulk #
People Authentication Actions & Controls #
Once a person is registered they will have access to the event app via their user profile. For authentication controls please see Libraries > People > People List, select the user to assist with their access and authentication controls. Navigate to the persons settings tab and scroll to the end of the page.
You will see four authentication controls here:
- Manually Validate Email
- Reset Password
- Reset Authentication Device
- Reset Login Attempts
Restrict Delegate Engagement #
You now have the ability to restrict a delegates engagement access via the CMS.
On the CMS navigate to the People Library > Select the delegate from the people list > Select edit and navigate to the settings tab. Here you will find a toggle to restrict delegate engagement on the Event App.
Enabling the toggle will restrict them from the following:
- Direct messaging
- 1-2-1 video calls
- Session chat
- Session Q&A
- Module Q&A
- Activity feed posts
- Activity feed replies
- Create meetings
Removing People #
People can only be removed individually. If you’d like to delete all users from an app, please get in touch with a member of your CC support team.
Distinguishing In-Person Delegates #
If you wish to provide different session experiences for your delegates who are either present in-person at the venue or attending the event virtually , you can do this by amending their Settings in the People Library.
You can do this individually by going into the relevant delegate’s profile and checking the ‘Attending event in-person’ box. By doing this, this delegate will not be able to watch any live-stream which has been linked to an agenda session.
You can also do this in bulk by using the import and export template that is available for download from the Dashboard. On Column Z of the template:
- Type ‘Yes’ if you want to check the ‘Attending event in-person’ box
- Type ‘No’ if you don’t want the ‘Attending event in-person’ box checked
