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Only CrowdComms staff will be able to give you or new team members admin access for the relevant project. If you need access to a new platform, please contact your allocated Support Manager or Account Manager.

First time users:  #

• If you have never logged into any CrowdComms platform before (this includes demo sites), upon being added as an admin to a specific project, you will receive the below email to create an admin password and access the CMS. 
• The automated email will come from [email protected]
• Please check your spam / junk folder if this is not received.
• Alternatively, check with your IT team if the sender email is being blocked.

Once you have clicked the link, you will have the option to create a password, and access the CMS. You will then see a list of apps you have admin access to. Simply click the pen icon to work on relevant project.

Backup option: If you are not receiving the invitation email and are accessing CrowdComms for the first time  #

• Login to this example platform and create a password. Make sure you remember your password, as you will need it to login to all future platforms, including the admin CMS. There is an option to reset password if required. 
• Now you have created your password, login to the CrowdComms admin CMS here, using the same email and password. 

Returning Users: This includes if you have ever logged into any CrowdComms platform, including demos.  #

• Your password will be the same as it was previously.
• Please note: Your password is the same for your admin CMS login, as it is for your front end, attendee login. 
• Login here, using the same password as before. 
• If you need to reset your password, you can do so using the ‘Forgotten your password?’ option shown below. 
• The reset password email will come from [email protected]
• Please check your spam / junk folder if this is not received.
• Alternatively, check with your IT team if the sender email is being blocked.