What is Zapier? #
Zapier is a web-based automation framework that connects various apps and services to automate tasks. Users can create “Zaps”, which are workflows consisting of a trigger which leads to one or more actions. As an example, a Zap could automatically save email attachments from received in Gmail to a Dropbox account.
What platforms and services can I connect to CrowdComms via Zapier? #
Zapier has integrated services with 7000+ apps including CRM’s, email marketing platforms, internal communication platforms and more.
See the full list of supported apps here
Please note: CrowdComms have chosen not to be visible on the app search on Zapier as we need to control who connects with our public api via Zapier. Once you have your CrowdComms platform setup, simply ask for access and we’ll invite you to connect CrowdComms via Zapier.
What data fields are available in CrowdComms? #
All the key information is available to transfer including people data, agenda, companies and more.
You can see all the data fields available to transfer via our public api document here
Custom Integration Managed By CrowdComms #
For those without the technical expertise or time (or desire!) to manage the setup of a new integration yourself, CrowdComms offer a managed setup for custom integrations leveraging Zapier.
Simply follow the below steps and discuss with your Account Manager.
- Complete our integration scoping document here
- Your Account Manager will review your requirements with our integrations team. Please allow for one week so our team have time to investigate properly and come back with a considered estimate to setup and manage your required integration. If you need a quicker turnaround, discuss this with your Account Manager and we will do everything we can to make this happen for you.
- In line with Zapier’s terms and conditions, you will need to setup your own Zapier account, and then invite CrowdComms as an admin to manage the setup. Once the integration is live, you can remove CrowdComms as an admin if you prefer for us not to have ongoing access. Setting up a new Zapier account is quick and free to start. Some clients choose to setup an event specific Zapier account to keep integrations separated and limit who has access. Setup Zapier Account Here
- You will incur Zapier’s data transfer costs in addition to CrowdComms setup and management fees. Full details can be found here, and indicative costs are outlined below.
Zapier Pricing: How Does It Work? #
Full details can be found here
We recommend using the Teams option
Zapier offer a cost effective approach to setting up new and recurring integrations.
What costs do you need to consider:
- The hours involved in setting up yourself or paying for CrowdComms to manage this + the data transfer costs from Zapier.
- When compared with custom integrations setup based on bespoke requirements, the costs associated with Zapier are often many times cheaper than paying for a traditional custom integration – not to mention quicker and easier to replicate.
Scenario A:
500 person event data transfer between CRM to CrowdComms & back.
Zapier data transfer costs based on recommended Teams account = Up to £53.30 per month integration is live.
Scenario B:
3000 person event with data transfer between CRM to CrowdComms & back.
Zapier data transfer costs based on recommended Teams account = £92.27 to £131.04 (difference is varied depending on adoption) per month integration is live.
Important:
Above scenario costs are based on the costs you would incur from Zapier only and are subject to change in line with their latest pricing and your exact setup. These indicative costs do not include CrowdComms setting up the integration on your behalf. Custom quote is required, please refer to above section for more detail.
Can I self manage the Zapier integration setup? #
Yes! Our public api document is readily available as linked above and here. This shows all the data fields that can be connected on Zapier to supported apps using ‘Zaps’.
Once you have contracted with CrowdComms and have your platform space setup, simply ask your Project Manger or request on our live chat to be invited to access CrowdComms on Zapier. We’ll get our integrations team to send you an invitation. setup your CrowdComms platform
Do CrowdComms provide training to self manage Zapier integrations? #
We don’t provide training on this, mainly because Zapier are the experts and we leave it to them to upskill customers who wish to be self service using their platform.
They have two essential resources available to up-skill anyone looking to self manage a Zapier integration:
Will CrowdComms provide support if I am self managing a Zapier integration? #
CrowdComm support in this scenario is limited to making sure our public api documentation, reliability and availability of the listed data is supported in line with the documentation.
If you prefer a managed service where we take care of the hard work for you.. we have an option outlined above ‘Custom Integration Managed By CrowdComms’
